{"id":9206,"date":"2023-07-11T23:31:48","date_gmt":"2023-07-12T02:31:48","guid":{"rendered":"https:\/\/guimaraesagro.com.br\/jcbnovo\/?page_id=9206"},"modified":"2023-07-26T23:29:33","modified_gmt":"2023-07-27T02:29:33","slug":"suporte-ao-cliente","status":"publish","type":"page","link":"https:\/\/guimaraesagro.com.br\/jcb\/suporte-ao-cliente\/","title":{"rendered":"Suporte ao Cliente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9206\" class=\"elementor elementor-9206\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eab1db4 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"eab1db4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-27ebd6b\" data-id=\"27ebd6b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-573d893 elementor--h-position-center elementor--v-position-middle elementor-arrows-position-inside elementor-pagination-position-inside elementor-widget elementor-widget-slides\" data-id=\"573d893\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;transition&quot;:&quot;slide&quot;,&quot;transition_speed&quot;:500}\" data-widget_type=\"slides.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-slides-wrapper elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\" dir=\"ltr\" data-animation=\"fadeInUp\">\n\t\t\t\t<div class=\"swiper-wrapper elementor-slides\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-6cb2e47 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><div class=\"elementor-slide-heading\">P\u00d3S VENDA JCB<\/div><div class=\"elementor-slide-description\">N\u00f3s cuidamos do seu neg\u00f3cio<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1940e37 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1940e37\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dd0f906\" data-id=\"dd0f906\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fb511c7 elementor-widget elementor-widget-heading\" data-id=\"fb511c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vivencie nosso compromisso<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61bbca8 elementor-widget elementor-widget-text-editor\" data-id=\"61bbca8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nada \u00e9 mais importante para n\u00f3s do que nossos clientes. O Sr. JCB costumava dizer: &#8220;Nossos clientes podem seguir adiante sem nossa presen\u00e7a, n\u00f3s que n\u00e3o podemos seguir sem eles&#8221;. Esse continua sendo o nosso\u00a0lema de atendimento ao cliente desde ent\u00e3o\u00a0\u2013 pretendemos oferecer suporte de n\u00edvel internacional e 100% de satisfa\u00e7\u00e3o do cliente.<\/p><p>Para n\u00f3s, \u00e9 uma quest\u00e3o de reunir a experi\u00eancia do setor em um n\u00edvel local e oferecer aos nossos clientes a garantia de que, independentemente de onde estejam no mundo, estaremos l\u00e1 e prontos para atender \u00e0s suas necessidades.<\/p><ul><li>Centros de distribui\u00e7\u00e3o de pe\u00e7as\u00a0de \u00faltima gera\u00e7\u00e3o enviando mais de\u00a0<strong>30.000<\/strong>\u00a0linhas por semana<\/li><li><strong>15\u00a0<\/strong>dep\u00f3sitos de pe\u00e7as regionais oferecendo suporte mundial, sendo 1 dep\u00f3sito de pe\u00e7as no Brasil em Sorocaba, ao lado da f\u00e1brica<\/li><li>Pacotes de servi\u00e7o integrados para maximizar o tempo de atividade e o desempenho da m\u00e1quina<\/li><li>Sistema de telemetria\u00a0<strong>LiveLink\u00a0<\/strong>que possibilita o gerenciamento e seguran\u00e7a total das m\u00e1quinas<\/li><li><strong>750<\/strong>\u00a0distribuidores, abrangendo\u00a0<strong>120<\/strong>\u00a0pa\u00edses em cinco continentes com mais de\u00a0<strong>2.000<\/strong>\u00a0pontos de venda<\/li><li><strong>95%<\/strong>\u00a0de disponibilidade de pe\u00e7as com mais de\u00a0<strong>240.000<\/strong>\u00a0pe\u00e7as gerenciadas<\/li><li>T\u00e9cnicos da JCB experientes e totalmente treinados em toda a nossa rede de distribuidores<\/li><li>Vans de servi\u00e7o totalmente equipadas que oferecem suporte no local n\u00e3o importa onde, nem quando.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d8ddd0 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"1d8ddd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjkzOSIsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">SOLICITAR OR\u00c7AMENTO<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5cfb3f8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5cfb3f8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-b566cfd\" data-id=\"b566cfd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-91297cf elementor-cta--layout-image-above elementor-cta--skin-classic elementor-animated-content elementor-bg-transform elementor-bg-transform-zoom-in elementor-widget elementor-widget-call-to-action\" data-id=\"91297cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/guimaraesagro.com.br\/jcb\/wp-content\/uploads\/2023\/07\/19314.jpg);\" role=\"img\" aria-label=\"19314.jpg\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tServi\u00e7os JCB\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tA linha de servi\u00e7os JCB Assetcare foi projetada para oferecer pacotes de servi\u00e7os a clientes de frotas grandes e pequenas.\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-\" href=\"https:\/\/guimaraesagro.com.br\/jcb\/suporte-ao-cliente\/\">\n\t\t\t\t\t\tServi\u00e7os JCB\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f5f6e1a\" data-id=\"f5f6e1a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a344bd elementor-cta--layout-image-above elementor-cta--skin-classic elementor-animated-content elementor-bg-transform elementor-bg-transform-zoom-in elementor-widget elementor-widget-call-to-action\" data-id=\"8a344bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/guimaraesagro.com.br\/jcb\/wp-content\/uploads\/2023\/07\/19315.jpg);\" role=\"img\" aria-label=\"19315.jpg\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tPe\u00e7as Genu\u00ednas JCB\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tNossas pe\u00e7as genu\u00ednas da JCB, sempre dispon\u00edveis, foram projetadas para funcionar em perfeita harmonia com sua m\u00e1quina tendo em vista o desempenho e a produtividade ideais.\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-\" href=\"https:\/\/guimaraesagro.com.br\/jcb\/pecas\/\">\n\t\t\t\t\t\tPe\u00e7as Genu\u00ednas JCB\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-9aa7d7c\" data-id=\"9aa7d7c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ab7963 elementor-cta--layout-image-above elementor-cta--skin-classic elementor-animated-content elementor-bg-transform elementor-bg-transform-zoom-in elementor-widget elementor-widget-call-to-action\" data-id=\"0ab7963\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/guimaraesagro.com.br\/jcb\/wp-content\/uploads\/2023\/07\/19385.jpg);\" role=\"img\" aria-label=\"19385.jpg\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tLiveLink\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tO LiveLink trabalha como uma esp\u00e9cie de Raio-X das m\u00e1quinas, fornecendo relat\u00f3rios de opera\u00e7\u00e3o que podem ser acessados via computador, smartphones e tablets.\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-\" href=\"https:\/\/guimaraesagro.com.br\/jcb\/livelink\/\">\n\t\t\t\t\t\tLiveLink\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>P\u00d3S VENDA JCBN\u00f3s cuidamos do seu neg\u00f3cio Vivencie nosso compromisso Nada \u00e9 mais importante para n\u00f3s do que nossos clientes. O Sr. JCB costumava dizer: &#8220;Nossos clientes podem seguir adiante sem nossa presen\u00e7a, n\u00f3s que n\u00e3o podemos seguir sem eles&#8221;. Esse continua sendo o nosso\u00a0lema de atendimento ao cliente desde ent\u00e3o\u00a0\u2013 pretendemos oferecer suporte de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9206","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/guimaraesagro.com.br\/jcb\/wp-json\/wp\/v2\/pages\/9206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guimaraesagro.com.br\/jcb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/guimaraesagro.com.br\/jcb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/guimaraesagro.com.br\/jcb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/guimaraesagro.com.br\/jcb\/wp-json\/wp\/v2\/comments?post=9206"}],"version-history":[{"count":6,"href":"https:\/\/guimaraesagro.com.br\/jcb\/wp-json\/wp\/v2\/pages\/9206\/revisions"}],"predecessor-version":[{"id":9478,"href":"https:\/\/guimaraesagro.com.br\/jcb\/wp-json\/wp\/v2\/pages\/9206\/revisions\/9478"}],"wp:attachment":[{"href":"https:\/\/guimaraesagro.com.br\/jcb\/wp-json\/wp\/v2\/media?parent=9206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}